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Amidst the chaos of the pandemic, the business world has been adapting to the new normal with demand and supply crisis and many layoffs. However, most companies are now preparing for reopening their offices as the vaccine has been announced, the COVID-19 crisis has led to significant behavior and outlook transformation during this period.

Some of the behavior transformations have been positive and have made the employers adopt a more empathetic approach to their employees. Let us look into the positive behavioral changes that have emerged out of the crisis.

Redesigning Organization with Positive Behavior

After the traumatic experience due to COVID-19, organizations have thrived to deal with the ‘new normal’ and employee behavior changes with some positive behavior transformation.

Delegation and Decision-making

As the channels were disrupted during the pandemic, some companies took the bold step of cutting down the hierarchy of decision-making, which actually rewarded them in their smooth functioning. Instead of waiting for approvals, large teams were delegated work to ensure fast and effective decision-making.

The delegation of authority not only unveiled the value of employees in the company but also enhanced the speed of execution. Clarified work and authority delegation for each position along with 3–4 levels of reporting levels ensures better functioning of the organization even in the crisis period.

Working out with Agility

Agility is a prime necessity to keep the organization running under these circumstances. The companies emerged with agility by building up smart teams and clear delegation of work. While smart teams helped the employees build up leadership skills and collaborating skills, the end-to-end responsibility of the work was handed out to them.

Moreover, using artificial intelligence in recruitment, virtual skill development programs, remodeling performance evaluation through real-time feedback enhanced the virtue of agility in the organizations.

Welcoming Cultural Diversity

Recently, cultural diversity has come into the limelight, and it was reported only 39% of companies all over the world were recruiting a culturally diverse workforce.  During this crisis, the emerging importance of cultural diversity in the workplace led companies to rethink their recruitment strategies.

This cultural change within the organization is essential to accelerate the shift of mindsets so that everyone is evaluated on their performance and not based on their culture. A culturally diverse workforce cuts off communication costs as well as ensures more engagement in the organization.

Restructuring Health Policies

Employee behavior has drastically transformed during the pandemic. Most employees are interested in working with empathetic employers. Therefore, most companies have adopted a more empathetic approach towards employees now.

One of the measures of a compassionate approach is the company’s decision to restructure health policies providing allowances for illness. Every company is now focusing on employee’s health and wellbeing.  Companies refraining from their role in safeguarding employees’ health may expect employee turnovers soon.

The Bottom Line

This pandemic can be concluded as a global event that has taken every industry by surprise and compulsion to adapt to the ‘new normal’. It has been almost a year; organizations have realized certain aspects must be redefined or upgraded to keep up with the time. Working in the crisis has forced companies to adopt some positive transformations that actually can become a breadwinner in the long run.

These positive behaviors embraced by the companies around the globe have led to a greater rate of employee job satisfaction. Moreover, the organization exhibits greater value and better success rate if they have emerged with these positive behaviors in the crisis.

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