Embedded Workforce | Pragna Insights Executive Guide

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PRAGNA INSIGHTS | EXECUTIVE GUIDE

Who Will Do the Work When the Work Changes?

As technology changes how work gets done, workforce decisions become more complex.

This executive guide explores how leaders can understand changing work, define the capabilities their business will need next, and make more deliberate decisions about whether those capabilities should be built internally, hired permanently, or accessed externally.

What You’ll Discover

Start With the Work:
Understand why workforce planning should begin with the work itself before defining capabilities, roles, or hiring requirements.
Understand the Capability Mix:
Explore why technology fluency, business and domain expertise, and human judgment increasingly need to work together.
Build, Hire or Access:
Learn a practical decision framework for determining where the capabilities your business needs should come from.

Get the Executive Guide — Fill the Form

Fill in your details below to receive the Executive Guide and explore what’s inside.

Explore the guide to understand changing work, capability gaps, and workforce decisions.

EXPLORE THE GUIDE

A Better Way to Think About Workforce Decisions

The guide moves beyond the traditional “hire or don’t hire” decision—helping leaders understand changing work, identify capability needs, and make more deliberate workforce decisions.

Understand the Work

Start with what needs to be done and understand how the nature of the work itself is changing.

Define the Capability

Determine what capabilities the changing work requires before deciding where that talent should come from.

Assess the Gap

Understand which capabilities already exist, what can realistically be built, and what the organization still needs.

Build | Hire | Access

Decide whether to develop capability internally, hire permanent talent, or access expertise based on the nature of the need.

INSIDE THE GUIDE

See the Framework in Practice

The guide brings the framework to life through an illustrative AI-enabled supply chain planning scenario, showing how one organization can face multiple capability gaps that require different workforce decisions.

Three insights underneath:

Build What Should Stay Inside:
See where targeted development can strengthen existing talent while preserving valuable organizational context.
Hire What Must Become Core:
Understand when a capability is strategically important, consistently required, and needs permanent ownership.
Access What Needs Flexibility:
Explore when speed, specialization, flexibility, or variable demand make external capability more appropriate.

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Ready to Rethink How You Plan for Changing Work?

Explore the questions leaders should ask as work evolves—from where work is changing and which capabilities are needed to what can be built internally and where external expertise may provide greater flexibility.

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